Wicked Tea Customer Care & Shipping Options

Expect best quality teas and excellent customer service from Wicked Tea. For immediate assistance with your questions,


Shipping Options

  • Wicked Tea offers free shipping in Canada & USA on all regular tea and accessories over $49 via Canada Post and $5 flat rate shipping on all other orders in Canada and $10 flat fee shipping across the continental US.
  • Wicked Tea also offers free shipping on Tea Club Membership purchases
  • Free shipping is not available on tiered pricing or wholesale of bulk products.


International Shipping

Wicked Tea will ship worldwide. If you do not see your country listed in the drop-down menu on the checkout page, please call us at 1 844 694 2533 or email sales@wickedtea.com with your request.

When Will My Order Ship?

Orders typically ship within 36 hours from the time of purchase.

Refunds and Returns

Please shop carefully, there are no refunds. Please refer to our Buyer's Guide or detailed product notes to determine which product is right for you based on flavor, intended use, price and size. Wicked Tea goes to great effort to ship accurately based on your order and shipping information. If there is a problem with your order, please call us. We will make every effort to ensure complete and timely delivery of your Wicked Tea order.

Looking to Send as a Gift?

Our Wicked Tea Box Gift Sets do come in a keep-sake box. Unwrapped. You can select gift message upon checkout and include a gift message with your order. Please note we do not guarantee specific day or time deliveries, as we use Canada Post and USPS as our couriers. Please allow ample time to have your gift to be sent.

About Wicked Tea

Wicked Tea is an online retailer of premium tea and specialty tea gadgets & utensils for preparing and enjoying loose leaf tea. We service retailers, food establishments, individuals throughout the Canada, United States and beyond. We founded Wicked Tea because we wanted to share the unique experience of gourmet luxury blends of loose leaf tea with natural ingredients, flavour and the sweet aroma of loose leaf tea's from around the globe.

Expect best quality teas and excellent customer service from Wicked Tea. Contact us for information, to place an order, or to share your Wicked Tea stories and recipes. We look forward to hearing from you!